These terms are the user agreement between you and us for the Tyashin platform, websites and related services (the "Service"). By creating an account or using the Service you agree to them. Our privacy policy explains how we handle personal data, and the Tyashin Data Processing Addendum covers the personal data your site collects from its visitors and buyers.
1. Who we are
Tyashin is run by three companies in the same group. Which one you deal with depends on where you are. For a business account, that is the country of the business's billing address.
- India: Aapastech Private Limited (CIN U72900DL2022PTC395508; registered office 8/3, 2nd Floor, Roop Nagar, Delhi 110007, India). It is the data fiduciary for your personal data under Indian law.
- European Union and United Kingdom: Aapastech OÜ (registry code 16453146, VAT EE102489493, Tornimäe tn 3 // 5 // 7, 10145 Tallinn, Estonia). It is the controller of your personal data under the GDPR and the UK GDPR.
- Everywhere else: 14818032 Canada Inc. (Burlington, Ontario, Canada). It is the controller of your personal data.
The three companies share engineering, hosting and support, and each processes personal data for the others under a written intra-group agreement. In this document "Tyashin", "we" and "us" mean whichever of them you deal with.
2. The service
Tyashin provides an AI-powered growth and commerce platform for building, hosting, and operating storefronts and marketing sites. We may update, add, or remove features over time.
3. Accounts
You are responsible for keeping your account credentials secure and for all activity under your account. You must provide accurate information and be authorised to bind the business you represent. You must be at least 18 to open an account.
4. Plans, billing and renewals
Paid plans and add-ons are billed in advance on a recurring basis via our payment gateways. Subscriptions renew automatically until cancelled. Fees are non-refundable except where required by law or expressly stated. You can view your invoices and payment method in your account billing settings.
Each company bills and collects payment from its own customers: Aapastech Private Limited in India, Aapastech OÜ in the European Union and the United Kingdom, and 14818032 Canada Inc. everywhere else.
5. Rules for content you put on Tyashin
You are responsible for everything you upload, publish or host through Tyashin, including content your own visitors or staff add. You must not use Tyashin, and must not let anyone use your account or site, to host, display, upload, change, publish, send, store or share anything that:
- belongs to someone else and that you have no right to use;
- is obscene, pornographic or paedophilic, invades someone's privacy (including bodily privacy), insults or harasses anyone on the basis of gender, is racially or ethnically objectionable, relates to or encourages money laundering or gambling, or promotes enmity between groups on grounds of religion or caste with intent to incite violence;
- is harmful to children;
- infringes a patent, trademark, copyright or other proprietary right;
- deceives or misleads people about where a message came from, or knowingly spreads misinformation or anything false and misleading;
- impersonates another person;
- threatens the unity, integrity, defence, security or sovereignty of India, India's friendly relations with other countries, or public order, incites any cognisable offence, prevents the investigation of an offence, or insults another nation;
- contains a virus or other code meant to interrupt, destroy or limit any computer resource;
- is an online game that is not verified as permissible, or advertises or promotes one; or
- breaks any law in force.
What we can do. If you break these rules, our privacy policy or these terms, we can suspend or end your access immediately, and remove or disable access to the content, or both. If the content breaks the law, you may face penalties under the Information Technology Act, 2000 and other laws. If the breach is an offence that the law requires us to report, for example under the Bharatiya Nagarik Suraksha Sanhita, 2023 or the Protection of Children from Sexual Offences Act, 2012, we will report it to the authorities. We remind all users of these rules at least once every three months.
6. Acceptable use
- Do not use the Service to violate any law or third-party right.
- Do not upload malware, attempt to breach security, or disrupt the Service.
- Do not resell or misrepresent the Service without authorisation.
7. Content made with our AI tools
Some Tyashin features create or change images, video or audio with AI. You must not use them to make anything unlawful, including realistic fakes of real people or events. Misusing them can lead to penalties under the Information Technology Act, 2000, the Bharatiya Nyaya Sanhita, 2023, the Protection of Children from Sexual Offences Act, 2012, the Representation of the People Act, 1951, the Indecent Representation of Women (Prohibition) Act, 1986, the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 and the Immoral Traffic (Prevention) Act, 1956. If you misuse them we may remove the content at once, suspend or close your account (keeping the evidence), tell a victim who complains who you are where the law allows, and report offences to the authorities. Do not remove labels or metadata that mark content as AI-generated.
8. Your content
You retain ownership of the content and data you create or import. You grant us the limited rights needed to host and operate your site and deliver the Service.
9. Personal data on your site
When your site collects personal data from its visitors and buyers, such as form submissions, orders, chat conversations and analytics, you are the data fiduciary (or controller) for that data and we process it for you as your processor. The Tyashin Data Processing Addendum forms part of these terms and applies to that data. If the addendum and these terms conflict about that data, the addendum applies.
Website analytics and your YOM account
Sites on Tyashin can include analytics from YOM (Your Own Metrics), an analytics service run by our group. When we turn it on for your account, this is how it works.
- Your YOM account. We open a YOM account in your business's name, with a project for each of your sites, and run it for you. You authorise us to do this. You see the reports inside Tyashin. You can claim the YOM account at any time and use YOM directly, and when you do, YOM's Terms of Service also apply to your use of YOM. After claiming, you can remove our access in YOM under Settings, Access. We then stop showing those reports in Tyashin.
- Turning it off. You can turn analytics off for any site in its plugin settings. We will not turn it back on unless you ask us to.
- Your visitors' data. Analytics data about your visitors is Site Data. It is yours, and the Data Processing Addendum applies to it.
- What we keep for ourselves. We keep a record of results on each site: the number of leads, orders and chat conversations, and the value of orders. It holds nothing that identifies your visitors. We use it to run, bill, secure and improve Tyashin, and in combined statistics only as section 10 allows.
- Consent. For visitors in India, the European Union, the United Kingdom, Switzerland and Quebec, and anywhere we cannot tell, analytics does not store anything on the visitor's device or give them an ID until they agree in your site's cookie banner. These defaults help you, but they are not legal advice. You are still responsible for your privacy notice and for any consent the law requires, as section 14 of the Data Processing Addendum says.
- The numbers are estimates. Ad blockers, browser settings and visitors who refuse cookies mean some visits are never counted. Don't treat the figures as exact, and don't rely on them alone for decisions about money, staff or legal matters. Section 12 applies to analytics like the rest of the Service.
- When you leave Tyashin. If you have not claimed the YOM account, we keep it for 30 days after your Tyashin account ends so you can claim it or export your data, and then delete it as section 11 of the Data Processing Addendum says. If you have claimed it, it stays yours under YOM's terms, and from then on YOM's own plans and fees apply to it.
If your Tyashin account was opened before 3 November 2026, this part of section 9 applies to it 30 days after we email you about it, and never before 4 December 2026. We will not turn YOM analytics on for your sites before then.
10. Aggregated and de-identified data
We may combine data from the operation of the Service, such as visits, orders and the use of features on your site, with the same kind of data from other sites on Tyashin to produce statistics. We use these statistics to run, secure and improve the Service, and to publish benchmarks and industry reports, which we may share with others. We, YOM (the analytics service we use) and the service providers that process data for us follow these rules:
- A statistic never names you, your site or your customers, and we never present it in a way that would let someone work out who you or they are.
- Every statistic we publish or share comes from at least 100 people and at least 5 sites, and no single site makes up more than a quarter of it.
- We use only data that is at least 30 days old, a statistic never shows prices or forecasts, and we leave out data about people in Quebec.
- It contains no personal data. We take reasonable technical and organisational steps so it can't be linked back to anyone, we won't try to re-identify anyone, and anyone we share it with must agree not to try either.
- We never use data we receive through Shopify (its APIs, webhooks, pixels or app extensions) for this.
- This does not change section 8: your content and data stay yours. The statistics, once your data can no longer be identified in them, are ours.
If you would rather your site's data were left out of benchmarks, email contact@aapastech.com and we will leave it out of future ones.
11. Intellectual property
The Tyashin platform, software, and brand are owned by Aapastech Private Limited and are protected by intellectual-property laws. These terms grant you no rights to our marks except as needed to use the Service.
12. Disclaimers and liability
The Service is provided "as is" without warranties of any kind.
Each party's total liability under these terms is limited to the fees you paid in the 12 months before the event giving rise to the claim. For breaches of data protection or confidentiality obligations the limit is three times that amount. These limits do not apply to fraud, wilful misconduct, your obligation to pay fees, or your responsibility for your own content and for personal data you had no right to give us. Neither party is liable for indirect or consequential loss, or for lost profits, except in case of fraud. Nothing in these terms limits liability that the law does not allow to be limited.
13. Termination
You may cancel at any time. We may suspend or terminate access for breach of these terms or non-payment. On termination, your right to use the Service ends.
14. Changes to these terms
We may change these terms. If a change matters to you, we will tell you by email or in the product at least 30 days before it takes effect, unless the change is required by law sooner. Using Tyashin after a change takes effect means you accept it. If you do not agree, you can cancel before that date and we will refund any prepaid fees for the unused period.
15. Governing law and courts
If you are in India, Indian law governs these terms and the courts at Delhi have jurisdiction. If you are in the European Union or the United Kingdom, Estonian law governs them and the Harju County Court in Tallinn has jurisdiction, but you keep any protection that the mandatory law of the country where you live gives consumers. Everywhere else, the laws of the Province of Ontario and the federal laws of Canada that apply there govern them, and the courts of Ontario have jurisdiction.
16. Complaints and our Grievance Officer
If you have a complaint about Tyashin, about content on a page or site we host, or about how we handle personal data, contact our Grievance Officer, Shikha Gupta, at contact@aapastech.com or +91 96677 47082. The Grievance Officer page explains how to complain, how quickly we respond and how to appeal.
17. Contact
Questions about these terms? Email contact@aapastech.com, or write to the company you deal with:
- Aapastech Private Limited, CIN U72900DL2022PTC395508. Registered office: 8/3, 2nd Floor, Roop Nagar, Delhi 110007, India.
- Aapastech OÜ, registry code 16453146, VAT EE102489493. Tornimäe tn 3 // 5 // 7, 10145 Tallinn, Estonia.
- 14818032 Canada Inc., Burlington, Ontario, Canada.
A Hindi version is available: हिन्दी में पढ़ें. Ask us at contact@aapastech.com if you need these terms in another language listed in the Eighth Schedule to the Constitution of India, and we will send them within 7 days.